Our updates during the COVID-19 pandemic
the COVID-19 pandemic our key priority is to safeguard the continued
supply of our medicines to people living with diabetes and other
serious chronic diseases. Currently, we are not expriencing any
We strongly encourage people to purchase their medicine as normal.
We are well prepared for situations like this and we have a storage
policy that ensures long-term supply. In Australia and New Zealand we
are in close contact with our wholesalers, distributors and pharmacies
to monitor the availability of our medicine.
Everyday, new questions and concerns are being raised and we want to
keep you informed with updates on the supply of our medicine. If you
have questions or concerns our NovoCare Customer Care Centre is
available everyday on 1800 668 626 (freecall) or 0800 733 737 (New
Zealand), by email at: firstname.lastname@example.org
As we continue to monitor the situation, we will share our updates
Last updated 16 April 2020